MaxDiff Case Study: Choosing the Packaging That Drives Sales

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MaxDiff Case Study: Choosing the Packaging That Drives Sales

This case study shows how MaxDiff image analysis helps brands objectively compare packaging designs, including testing whether existing labels still hold up against fresh concepts before committing to a redesign.

The challenge

A winery had 14 label visuals for its new bottle range. Two labels were already used in stores, while 12 were new concepts. The team needed to know if the existing labels were still competitive or if new visuals should replace them.

The solution

To objectively compare all 14 label designs, the winery ran an image-based MaxDiff study (Maximum Difference Scaling) with 250 consumers. The study was conducted with MaxDiffPro, the AXYZ Analytics platform for MaxDiff studies. Respondents repeatedly selected the most and least appealing label in rotating image sets, producing a directly comparable preference ranking.

Key Insights

New concepts clearly outperform the current shelf labels.
All three existing labels (6, 7, and 11) fell behind newer visuals - the packaging refresh wasn't just justified, it was overdue.
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🏆 Top 3 Labels

Label 1: 89%
Label 2: 84%
Label 3: 81%

Notably, all three top-ranked labels are exclusively new design concepts.

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📈 Performance Gap

New labels occupy the top 5 ranks. Existing labels squeezed into positions 6, 7, and 11 with scores of 76%, 71%, and 42% - a significant preference drop that validates an immediate redesign.

Why it matters

Instead of relying on internal preferences, the brand identified which packaging options actually drive sales in-store.

Business impact

Online sales
+9%
In-store sales
+6%

Label Preference Ranking

Image-based MaxDiff ranking across existing and new label visuals

All (n=203)
Label 1 New
Label 1
89%
Label 2 New
Label 2
84%
Label 3 New
Label 3
81%
Label 4 New
Label 4
80%
Label 5 New
Label 5
76%
Label 6 Existing
Label 6
76%
Label 7 Existing
Label 7
71%
Label 8 New
Label 8
64%
Label 9 New
Label 9
57%
Label 10 New
Label 10
48%
Label 11 Existing
Label 11
42%
Label 12 New
Label 12
42%
Label 13 New
Label 13
36%
Label 14 New
Label 14
34%
Label 15 New
Label 15
27%
ℹ️ About the real study behind this case

This case study was derived from a real study conducted by MaxDiffPro. It has been anonymized for confidentiality: the tested options and results shown here do not correspond exactly to reality. The actual study had the following characteristics:

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Country
French flagSwiss flag
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Items tested
18
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Respondents
~200
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Timeline
4–5 days

The timeline depends on the complexity of the study and the target audience.

MaxDiff for packaging and label design

How does MaxDiff apply to visual packaging decisions?

MaxDiff analysis supports visual stimuli: respondents see actual label images and choose the most and least appealing in each set. This produces a reliable visual preference ranking free from the courtesy bias that distorts focus group results. The method also directly compares existing packaging against new designs, making it the most efficient way to validate a redesign decision before committing to production costs.

Want similar insights for your brand?

We can design a focused MaxDiff study around your category, audience, and decision.

Typical study: 15–25 items tested · 150–300 respondents · Results in 3–5 days

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